Officers and their contact information for 2017-18

Monique E. Duquette, CPIW, CISR

Monique has been working in the insurance industry since 1987, working at both the company and agency levels with experience in both Personal and Commercial Lines. She currently works at Rogers & Gray Insurance Agency in the Wareham office as a Personal Lines Client Manager. Since joining MAIW in 2010, Monique has held numerous positions within the Plymouth Chapter such as, Membership Chair, Program Chair, Safety Chair, Education Chair, Assistant Director and Director. Monique was awarded the Plymouth Chapter Rookie of the Year in 2010 and Member of the Year in 2013.

At the state level, Monique has served as Safety Chair, Co-Chair of the Education Committee, Vice President and President-elect. Monique attained her broker’s license in 1988, CPIW designation in 2013, CISR designation in 2017 and is currently working on the CISR Elite designation as well as the AINS designation.

Monique finds it very rewarding to be a part of MAIW to see what the organization offers its members in the way of education, fellowship and personal development. It is also overwhelming to see the impact made on surrounding communities by the donations and fund raisers made by the MAIW Chapters and Members.

Monique has three children and two grandchildren, and currently resides between Swansea and Wareham, MA. She enjoys traveling, hiking, target practice and biking.


Jocelyn Dewey

Jocelyn has been working in the insurance industry for the past 13 years. She is currently Chief Operations Officer at DeCotis Specialty Insurance, an excess and surplus lines wholesaler and managing general agent based in Providence, RI. Prior to joining DeCotis, Jocelyn held personal lines underwriting positions for both national and regional insurance carriers.

Jocelyn is a graduate of Green Mountain College (VT) and is a licensed property and casualty producer holding her ACSR, AAI, and CPCU designations. She also recently completed the NAPSLO advanced School in St. Louis, MO.

Jocelyn has been a member of MAIW since 2013. She has served as Bristol Chapters membership chair (2013-2016), Bristol Chapter Director (2014-2016), Bristol Chapter Education Chair (2017-Present), and Government Affairs Chair at the state level (2015-2016). She currently resides in East Providence, RI, with her two Chihuahua’s, Bella Mia and Dolly Anne.


Vice President
Laura Sewall

Laura has worked at the agency level in the insurance industry for approximately 30 years. She is currently employed by Eastern Insurance as an Account Manager in the Personal Lines Dept. where she has been for the past 12 years. Along with the Personal Lines Dept. she also works in a Specialty Firearms Insurance Program within Eastern. Prior to that she worked for Hollis Insurance, Mass Bay Insurance, Flaherty Insurance and State Fund. She earned the CISR Designation in 1995 and the CIC Designation in 2002. She is also a Notary Public.

Since joining MAIW in 2008, she has held numerous positions such as Government Affairs, Safety, Membership, Assistant Director and is the current Director of the Plymouth Chapter. She was awarded Rookie of the Year in 2009, Member of the Year in 2013 and 2017. She has attended the State Association Meetings and is looking forward to being a part of the State Board.

Laura finds it very rewarding to be a member of MAIW, most of all for the education and the friendships that are a huge part of this organization. Laura has 2 children, grew up in Plymouth, MA, and currently resides in Halifax, MA.


Elizabeth A. Brothers, CISR

Liz started in the insurance industry in 1978 right out of high school in Boston and ventured to smaller agencies to further her career, knowledge and horizons. She has been employed at the Wm. F. Borhek Insurance Agency for 9.5 years and continues to enjoy her position as a Personal Lines Account Manager. Liz obtained her Property and Casualty license in 1985 and CISR in 2007. She is also a Notary Public and enjoys working with the public.

Liz joined MAIW five years ago and has enjoyed every moment. She has held several positions during those years, which include Public Relations Chair for 3 years to present, Chapter Treasurer from 2016-2017 and Chapter Secretary for part of 2016-2017. She was also the Chapter Assistant Director from 2016-2018 and State Secretary for 2017-2018.

Liz enjoys spending time with her husband of 26 years, Larry. They love to travel and be together with friends and family. Liz credits her participation in MAIW for helping her grow into a stronger and more confident woman. She has many mentors to thank for that, and is appreciative of the many friendships and memories made every year. She is looking forward to a great year!


Heather HeffernanTreasurer
Heather Heffernan

Heather is a meticulous, accomplished accounting professional who has more than 15 years of progressively responsible accounting experience across various industries including manufacturing, construction and public accounting. She attended Xavier University and graduated Cum Laude with a B.S.B.A. degree in Accounting. Her past experiences in leading roles have prepared her for her current position as Controller at Sylvia Group, and she looks forward to obtaining her Master’s degree and CPA Certificate. Outside of her work environment, Heather and her husband enjoy spending time outdoors, particularly hiking and running, and they devote much of their time in support of their community as well as various local charities such as the Children’s Advocacy Center of Bristol County, the American Cancer Society, St. Jude, and the Juvenile Diabetes Research Foundation.


Immediate Past President
Zenaide R. Noia, CISR, AAI, CPIA

Zenaide R. Noia joined MAIW in 2009. She served as MAIW Bristol County Public Relation Chair from (2011- 2012), Chapter Director from 2012-2014 ,Scholarship Co Chair from (2014-2015) and President-Elect and Budget & Finance Committee Chair (2015-2016). Zenaide is a Graduate of Fisher College with a degree in Business.

She is employed with Sylvia Group Insurance Agency of North Dartmouth, MA 30 years. Zenaide was hired as a Sales Center Coordinator and during my tenure at Sylvia Insurance I worked in various departments of the organization, including Data Processing Supervisor, Accounting, Assistant Account Manager and currently Personal Lines Account Manager.

Zenaide earned her CISR – Certified Insurance Service Representative, AAI – Accredited Advisor In Insurance and CPIA – Certified Professional Insurance Agent.


Kathryn Beckwith, CPIW

Kathy has been a member of MAIW for almost 35 years. She has served as a Chapter Director and as MAIW, Inc. President from 1990 to 1991. Additionally, she has served on numerous committees and as a seminar leader. She is employed by Lumber Insurance Companies (In Receivership) as a multi-state workers’ compensation claims examiner.


A Parliamentarian is an expert in rules of order and the proper procedures for the conduct of meetings. The parliamentarian provides members and the Board of Directors directions on how to state a motion, rule of debate, quorum, etc.; assists with coordination of motions and resolutions, keeps track of the order of those wishing to speak, motions, amendments and voting as supports the President in maintaining order and adhering to time schedules.

Key Member
Glynnis Walbridge, CPIW

Glynnis has over 30-years’ experience in the insurance industry working at several insurance agencies in many facets. She has her broker’s license in Property & Casualty as well as Life and Health. One of her functions with MAIW is writing and teaching classes. Glynnis is a past President of MAIW, past
Parliamentarian, past Membership Chairman and currently serves as Chairman of the Education Committee and Co-Chair of the Marketing Committee.


The Key Member provides support for the President, sends out communications from the President to members of the Board and assists with the Board and Association meetings.

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